Mr. Troyer has helped us several times in navigating the complexities of purchasing and selling a yacht. During our first engagement, his knowledge and understanding was pivotal as we were new to the experience – he helped us understand walk-away points, ensured we understood and met our criteria, and ultimately put us in a boat that truly nurtured our love for the water.
He also knew we would outgrow it sooner rather than later! That is where his genuine interest and relationship-building nature really came into play – Andrew was no longer our “broker”, but had become our friend and trusted advisor. In building a friendship, Andrew understood what we wanted in our next boat, understood the market and availability and, once again, took us through the process seamlessly and successfully. In selling our first yacht during the transition, Andrew showed us what he is capable of on the selling side – he is tough, strong in his convictions and puts his customer first. His attention to detail, confidentiality, customer focus and in-person support (we live in Seattle!) are all things that make him a yacht broker of the highest caliber.
Finally, the team that supports Mr. Troyer is second to none – we have never had a miss on any detail, no matter how minute, and I cannot stress enough the importance and value of a rock solid team amidst the world of yacht brokerage. Andrew and the his team prove their value and earn one’s respect at every stage.